This Privacy Policy explains how information about you is collected, used, and disclosed by Loyaltify Inc (collectively, "Loyaltify Inc," "we," or "us") when you use our website https://loyaltify.io ("Website") and customer loyalty program services ("Platform") (collectively, "Services"), or when you otherwise interact with us.
Please read this Privacy Policy carefully and ensure that you understand it before you start to use our Services. This Website is owned and operated by, or on behalf of, Loyaltify Inc. ("we," "our," or "us"). We are the data controller in respect of personal information of our users based in the European Union.
By accessing and using the Services, you acknowledge that you have read and understood the content of this Privacy Policy. We reserve the right to update this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the Privacy Policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Services or otherwise interact with us to stay informed about our information practices and the ways you can help protect your privacy.
We collect and process information you provide directly to us via the Services. Personal data submitted through the Services includes the details you submit when you create an account, participate in any interactive features of the Services, pay for purchase orders, communicate with us via third-party social media sites, request customer support, or otherwise communicate with us. The types of information we may collect include your name, email address, company name, postal address, phone number, and any other information you choose to provide. To the extent you provide credit card information through the Services, that information is collected and processed by our third-party payment processor pursuant to their Privacy Policy and practices. Our payment processor is Stripe, and their privacy policy can be found here: https://stripe.com/privacy.
When you access or use the Services, we automatically collect information about you, including:
We may also obtain information from other sources and combine it with information we collect through our Services for purposes of advertising and user authentication. For example, if you create or log into your Loyaltify Inc account using your Google Apps credentials via single sign-on, we will have access to certain information such as your name and email address as authorized in your Google Apps profile settings.
We may use information about you to:
We collaborate with entities such as Google AdWords, Facebook, LinkedIn, and others to serve advertisements on our behalf across the Internet. These providers use technologies such as cookies, web beacons, and device identifiers to gather data about your online activity for the purposes of delivering targeted advertisements and improving the Services. For details on opting out, refer to our Cookie Policy at https://loyaltify.io/cookie-policy.
When handling personal information on behalf of a customer in connection with the Platform, Loyaltify Inc acts as a data processor. We will not use such information for purposes other than providing the Services as agreed with the customer. Any data correction, modification, or deletion requests should be directed to the customer in question.
Where permitted by law or with your prior consent, we may send you marketing communications via email. You can unsubscribe from these communications at any time by following the instructions provided in each email or by contacting us directly.
We employ technical, organizational, and physical safeguards to protect personal information from unauthorized access, alteration, and misuse. However, we cannot guarantee complete security of your information during transmission over the internet. Your personal data will be retained as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal obligations.
Loyaltify Inc has a Data Processing Agreement (DPA) in place with trusted platform providers to ensure compliance with data protection laws such as GDPR. By using the Services, you consent to the processing of your information in accordance with these measures.
As Loyaltify Inc is based in the United States, your information may be transferred, stored, and processed in jurisdictions that may not provide equivalent data protection as your local laws. By using our Services, you consent to this transfer of information.
If you are an individual based in the EU, you have the following rights regarding your personal data:
For inquiries or requests regarding your personal data, contact us at support@loyaltify.io.
If you have any questions about this Privacy Policy, please contact:
Loyaltify, Inc.
C/del parlament 8, 08015, Barcelona, Spain
Email: support@loyaltify.io